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Provide YOUR Input for Quality in Long-Term Care

QuILTSS is a TennCare project to increase the quality of LTSS provided to TennCare members.  QuILTSS stands for Quality Improvement in Long-Term Services and Supports (LTSS).  LTSS include nursing home care as well as home and community based services (HCBS) for seniors and adults who have a physical disability.

QuILTSS will help select ways to measure quality that are most important to people who receive LTSS and their families.  These measures will be used to develop a new way to pay for nursing home services and for some kinds of HCBS. In the future, part of what a nursing home is paid will depend on the quality of services they deliver.  Nursing homes providing higher quality care will be paid more. Those who do not perform as well on quality measures will earn less.  The same will apply for providers of some kinds of HCBS.  Learn more about QuILTTS. AARP is helping to ensure consumers, family members, and other stakeholders are aware of the Community Forums for QuILTSS and that they are encouraged to participate.  Attendance is not limited to those currently receiving LTSS.  Almost everyone knows someone who has received LTSS or can anticipate what will be important to them should they need LTSS in the future.


It is critical that input is gathered from a variety of perspectives, in particular from those served in LTSS and their families. Forums are being held statewide to gather this valuable input. The dates, times and locations can be found by clicking here. The QuILTSS Community Forums are open to everyone but space is limited and preregistration is required. You do need to RSVP for the Forum you wish to attend.


Perhaps most importantly, even if you cannot attend, you can still provide input on quality measures for LTSS by completing an online survey.


It is important that the consumer voice be captured in the design of the pay-for-performance plan. Please attend an event, complete the survey, and share!  

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