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Couple Loses Savings in an Impostor Scam

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In Utah, Machel is busy caring for three of her grandchildren while her daughter recovers from surgery, when she gets a phone call about her Social Security number. The man on the phone claims to be from the Social Security Administration and says that multiple bank accounts have been set up by a drug cartel using Machel’s number. He tells Machel that her family is in danger, and she needs to act quickly. She is told that the drug cartel is watching her, so for her family’s safety, she is to tell no one what’s happening. Especially not her husband, Kyle, a member of the Utah House of Representatives. Kyle shares how he found out about the scam that stole his family’s lifesavings.

AARP’s Fraud Watch Network can help you spot and avoid scams. Sign up for free “watchdog alerts," review our scam-tracking map, or call our toll-free fraud helpline at 877-908-3360 if you or a loved one suspect you’ve been a victim.

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