When the weather turns cold, it’s time to turn up the heat inside your home. Unfortunately, for many Kansans, turning up the heat can strain their household budget. But there’s help from the Kansas Cold Weather Rule which goes into effect on November 1.
According to the Kansas Corporation Commission website, the Cold Weather Rule was established in 1983 to protect human health and safety and to insure that Kansans have residential electric, natural gas and water services to their homes during the winter. The Cold Weather Rule is effective from November 1 through March 31. Utility customers must make pay arrangements with utility companies to use the Rule.
How do you sign up?
If you can’t pay your entire bill, call your utility company to make pay arrangements:
- Agree to pay 1/12 of the overdue amount of your bill, plus 1/12 of your current bill, all disconnection and connection fees, and agree to pay the remainder in equal payments over the next 11 months; or
- Negotiate a payment plan to pay the overdue amount off quicker than 12 months.
Remember, you must also pay your full bills for new service you use while paying off the overdue amount.
If you are behind in a previous payment plan and cannot catch up, you need to make a new payment agreement with the utility.
If you have illegally used service, you must pay for the value of the illegally used service.
For more information on the Cold Weather Rule, and to find out how you can keep your utilities from being disconnected during cold weather, click here.
If you have questions or concerns, you can contact the Kansas Corporation Commission by calling 1-800-662-0027.