— When Irene Olson was unexpectedly discharged from the hospital on a wintery Saturday afternoon after a short stay following aortic aneurism surgery, she phoned her daughter Sue, 175 miles away in Ames, telling her to come and pick her up. With minimal information from hospital staff regarding the discharge, Sue drove five hours through blizzard conditions. Arriving at the hospital, Sue’s mother was waiting in a wheelchair to be taken home. No instruction was provided to Sue on how to …