Don't Click on That Link! How to Avoid Toll Scams

If your phone’s been lighting up with messages saying you owe a road toll, you’re not alone.

Criminals are blasting out fake texts pretending to be from government agencies or toll services. Their goal? To scare or rush you into clicking a link, handing over personal info or making a payment.

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Here’s what you need to know: Legitimate toll agencies don’t collect payment via text message, and they won’t threaten you over a missed toll.

If you get a message about unpaid tolls, do not respond or click on any links—even if it looks legit. Instead, check your account using the state tolling agency or transponder company's legitimate website or phone number—not information from the message.

Learn how to spot and avoid scams with AARP Fraud Watch NetworkTM.

Suspect a scam? Call our free helpline at 877-908-3360 and talk to one of our fraud specialists about what to do next.