AARP Foundation Tax-Aide Sites Providing Free Tax Prep to Older Adults

AARP Foundation Tax-Aide is providing free tax preparation Feb. 1 through April 15 throughout Hawai`i. Started in 1968, Tax-Aide is the nation’s largest free, volunteer-based tax assistance and preparation program and has served over 80 million people.

For the 2024 tax season, nearly 28,000 volunteers helped almost 1.7 million taxpayers, 965,000 of whom were adults over 50 with low income. Tax-Aide is offered in conjunction with the IRS, and AARP membership is not required.

“During the 2024 tax season, AARP Foundation Tax-Aide volunteers completed 10,673 state and federal returns in Hawai`i with refunds of over $3 million,” said Terri Gigashi, AARP Foundation Tax Aide spokesperson.. “Even modest refunds can make an impact, especially for vulnerable older adults. AARP Foundation Tax-Aide helps put money back in the pockets of hundreds of Hawai`i fresidents every year by making sure they don’t miss out on the credits and deductions they have earned.”

Tax-Aide volunteers provide free tax preparation and filing services to all with a focus on adults with low to moderate income. Volunteers are trained and IRS-certified every year to ensure they understand the latest changes to the U.S. Tax Code.

AARP Foundation Tax-Aide offers a variety of options to better meet the needs of taxpayers. Access to the different types of assistance varies by location.

• In-Person Service: Tax preparation is completed by an IRS-certified Tax-Aide volunteer on-site in one visit.
• One-Visit Scan: Tax documents are scanned at the Tax-Aide site and then Tax-Aide volunteers prepare the return remotely.
• Two-Visit Scan: Tax documents are scanned at the Tax-Aide site and then volunteers prepare the return remotely. During a second visit, taxpayers work with a volunteer to finalize their return and obtain a printed copy for their records.
• Drop-Off Service: Tax documents are left at the Tax-Aide site with a volunteer and the return is prepared remotely. During a second visit, taxpayers work with a volunteer to file their return and obtain a printed copy and their original documents.
• No Site Visit Required (Internet Access Required): Taxpayers upload tax documents to the IRS-provided software. Tax-Aide volunteers prepare the return remotely and work with the taxpayer to file the return electronically.
• Online Coaching: Taxpayers prepare their own return and receive online support from a volunteer to help them along the way.
• Facilitated Self-Assistance: Taxpayers schedule an appointment at a Tax-Aide site to work with a volunteer to complete and file their own return.
• Self-Preparation: Taxpayers prepare their own return using a software product that has been made available through the Tax-Aide website.

Users can find their nearest Tax-Aide location and assistance options through the Tax-Aide site locator. The site locator features a Tax-Aide chat bot that can help book an appointment, answer questions about the program, and transfer the conversation to a live agent if needed or requested. For more information, including which documents to bring to the tax site, visit aarpfoundation.org/taxaide or call 1-888-AARPNOW (1-888-227-7669).

More information on Tax-Aide locations on Oahu and the Neighbor Islands availablebelow or on the Hawai`i Tax-Aide website taxaidhi.org.

2025 Oahu Tax-Aide Site Locations by AARP Hawaii on Scribd

2025 AARP Foundation Neighbor Islands Site Locations by AARP Hawaii on Scribd