Scam Alerts in Massachusetts

Every week we are posting about the latest scams to look out for, make sure to come back regularly to stay up to date. We know if you can spot a scam, you can stop a scam!

Toll Road Scams
If your phone’s been lighting up with messages saying you owe a road toll, you’re not alone. Criminals are blasting out fake texts pretending to be from government agencies or toll services. Their goal? To scare or rush you into clicking a link, handing over personal info or making a payment.

Here’s what you need to know: legitimate toll agencies don’t collect payment via text message, and they won’t threaten you over a missed toll.

If you get a message about unpaid tolls, do not respond or click on any links—even if it looks legit. Instead, check your account using the state tolling agency or transponder company's legitimate website or phone number—not information from the message.

World Elder Abuse Awareness Day
The impact of elder financial abuse is profound. While abuse can come from known perpetrators like caregivers or family members, scams carried out by strangers are also a major threat. In fact, the Federal Trade Commission estimated that criminals stole as much as $61.5 billion from adults age 60 and over in 2023 alone. With World Elder Abuse Awareness Day coming up on June 15, it's a timely reminder that we can take steps to prevent the financial exploitation of older adults.

Encourage older adults in your life to add a trusted contact to their financial accounts. This person won’t have access to make transactions but can be notified if there’s suspicious activity or if the account holder can’t be reached.

Freezing credit is an important way to prevent unauthorized accounts from being opened in their name. Additionally, help reduce exposure to phone-based scams by setting up robocall and text message blockers through their mobile carriers or reputable apps.

Small actions like these can go a long way to protecting the financial well-being of older adults and ourselves.

Medicare Fraud
To protect yourself, protect your Medicare number. Don’t share it with anyone who contacts you out of the blue. Be wary of offers for free medical equipment or services that you are told Medicare will cover. The only equipment or services Medicare will cover are those that are prescribed by your doctor.

Review your Medicare statements regularly and report anything suspicious to your medical provider. If your concern persists, contact Medicare at 1-800-MEDICARE.

Travel Scams  
Travel scams are heating up just in time for summer, from bogus deals to fake booking sites and other schemes. Here is how to spot some of the most popular vacation scams.

Scammers often create fake vacation rental listings, then pressure you to pay upfront through wire transfers, gift cards, or other hard-to-trace methods. If a host asks you to pay outside the platform, it's a scam.

Be skeptical of steeply discounted offers and use a credit card for stronger fraud protection. If something feels off, take the time to verify before making any payments. Also, learn about any new-to-you travel site before booking by searching the company’s name along with the word “scam” or “complaint” or “review” to read about other people’s experiences.

Be a fraud fighter!

Report scams to local law enforcement. For help from AARP, call 877-908-3360 or visit the AARP Fraud Watch Network at www.aarp.org/fraudwatchnetwork.