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For nearly 90 years, Social Security has served as the bedrock of retirement security in the United States. Nearly 67 million Americans rely on its benefits — retirees, people with disabilities, survivors and dependents alike. But today, the program is under extraordinary strain. Budget shortfalls, rising demand and administrative challenges are converging in ways that threaten both its integrity and accessibility.

The Social Security Administration (SSA) has announced a significant and unexpected change requiring certain customer service requests to be handled in person, eliminating the ability for many Americans to get assistance by phone. This shift, set to take effect in just two weeks, could create unnecessary barriers for millions—especially older adults, people with disabilities, and rural residents who may have to travel long distances or take time off work just to access basic Social Security services.

AARP Real Possibilities by AARP Michigan is a weekly TV show airing every Tuesday on ABC 53 in Lansing and Jackson at 9:00 am and ABC 4 West Michigan at noon.

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on Friday, February 28, related to comments about changes at the Social Security Administration (SSA):

Most older Americans count on monthly benefits as their largest source of income

News and Notes from AARP Michigan

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Curious how you can get your financial matters in order? This is where AARP can help. Join us for a free webinar where we’ll share tips on how you can accomplish that.

The SECURE 2.0 Act of 2022 introduced major updates to retirement savings, offering greater flexibility for individuals managing their 401(k) plans. These changes, effective in 2024, allow easier access to retirement funds for emergencies and adjust required minimum distribution (RMD) rules. While the updates are helpful, it’s important to weigh the long-term impact of these decisions on your financial future.

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