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Is Your Loved One in a Nursing Home? 6 Questions You Need to Ask

AARP is providing information and resources about COVID-19 to help older Nevadans, and their families protect themselves from the virus and prevent it from spreading to others.

If you have a spouse, sibling, parent, or other loved one in a nursing home, you may be worried about their safety and well-being because of the coronavirus pandemic. Here are some key questions to ask the nursing home:

1. Has anyone in the nursing home tested positive for COVID-19?

· This includes residents as well as staff or other vendors who may have been in the nursing home.

2. What is the nursing home doing to prevent infections?

· How are nursing home staff being screened for COVID-19, especially when they leave and re-enter the home?

· What precautions are in place for residents who are not in private rooms?

3. Does nursing home staff have personal protective equipment (PPE)—like masks, face shields, gowns, gloves—that they need to stay safe, and keep their patients safe?

· Have nursing home staff been given specific training on how to use this personal protective equipment?

· If no, what is the plan to obtain personal protective equipment?

4. What is the nursing home doing to help residents stay connected with their families or other loved ones during this time?

· Does the nursing home help residents call their loved ones by phone or video call?

· Will the nursing home set up a regular schedule for you to speak with your loved one?

5. What is the plan for the nursing home to communicate important information to both residents and families on a regular basis?

· Will the nursing home be contacting you by phone or email, and when?

6. Is the nursing home currently at full staffing levels for nurses, aides, and other workers?

· What is the plan to make sure the needs of nursing home residents are met—like bathing, feeding, medication management, social engagement—if the nursing home has staffing shortages?

If you are concerned about the safety and well-being of a spouse, parent, or other loved one who lives in a nursing home, contact the Nevada Long Term Care Ombudsman Hotline at 1-888-282-1155.

Resources from AARP are also available online at www.aarp.org/coronavirus

About AARP Nevada
AARP Nevada staff and volunteers help more than 345,000 Silver State members live their best lives. We offer news, information and resources on the issues that matter most to you.

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AARP Nevada - 5820 S. Eastern Avenue #190, Las Vegas, NV 89119

Call:   866-389-5652

Email: aarpnv@aarp.org

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Please be aware that AARP Nevada staff members serve the entire state and are often working in the community.  To ensure we can best serve your specific needs, please call 866-389-5652 in advance of your visit to make an appointment with the appropriate staffer.

The AARP Foundation WorkSearch/Senior Community Service Employment Program (SCSEP) operates from separate locations in southern and northern Nevada.  For information about this program, please contact 702-648-3356  (Las Vegas) or 775-323-2243 (Reno)

Members of the press only:  Media inquiries should be directed to Erin Neff, (702) 938-3237 / eneff@aarp.org