AARP Hearing Center
Duke Energy Progress is proposing another residential rate increase. Raise your voice before they raise your rates! Attend a Public Service Commission hearing for an opportunity to learn more, ask questions, and share your feedback.

Before the Hearing
- Sign In: Upon arrival, you must sign in at the registration table.
- Provide your name and address.
- Indicate “YES” if you want to testify.
- Important: If you do not sign in with “YES,” you cannot testify.
- Materials about the case may also be available at the sign-in table.
During the Hearing
- Opening: The Chairperson introduces Commissioners, then turns the proceedings over to the Advisory Attorney.
- Advisory Attorney explains:
- Hearing procedures and purpose.
- The law prohibits asking Commissioners direct questions.
- Questions may be asked of the Company, Intervenors, or the Office of Regulatory Staff (ORS) only during breaks or after the hearing.
- Each witness will have a 3-minute time limit.
- Public witnesses may be questioned by attorneys for the Company, Intervenors, ORS, or the Commission itself.
When You Are Called to Testify
- You will be sworn in or affirmed.
- State your name and address for the record.
- Deliver your statement clearly within the 3-minute time limit.
- You may bring exhibits (documents, photos, etc.), but they can be challenged by attorneys.
Key Reminders
- Protestants (members of the public) are not parties of record – meaning you do not have the right to cross-examine or appeal.
- Speak from your own perspective and keep your remarks concise.
- Respect the time limit so everyone has a chance to be heard.
Questions?
Public Service Commission of South Carolina: (803) 896-5100 or www.psc.sc.gov
Take a look at the Public Service Commission of South Carolina Public Night Hearing Procedures