AARP Hearing Center
Duke Energy Progress is proposing another residential rate increase. Raise your voice before they raise your rates! Attend a Public Service Commission hearing for an opportunity to learn more, ask questions, and share your feedback.

Upcoming Utility Rate Increase Hearings
Duke Energy Progress
Thursday, September 25, 2025 – 6:00 PM
Florence County Council Chambers
County Complex, 180 N. Irby Street, Room 803
Florence, SC 29501
Monday, September 29, 2025 – 6:00 PM
Sumter High School Auditorium
2580 McCray's Mill Road
Sumter, SC 29154
Thursday, October 2, 2025 – 6:00 PM
Lee County Courthouse
123 South Main Street
Bishopville, SC 29010
Duke Energy Carolinas
Monday, October 6, 2025 – 6:00 PM
Spartanburg County Council Chambers
Spartanburg County Administration Building
366 North Church Street, Suite 1000
Spartanburg, SC 29720
Monday, October 13, 2025 – 6:00 PM
Anderson County Council Chambers
101 South Main Street
Anderson, SC 29624
Tuesday, October 14, 2025 – 6:00 PM
Greenville Technical College
506 S. Pleasantburg Drive, Building 101
Greenville, SC 29607
Thursday, October 16, 2025 – 6:00 PM
Greenwood 50 Performing Arts Center
1816 Cokesbury Road
Greenwood, SC 29649
Before the Hearing
When you arrive at the hearing, you will first need to sign in at the registration table. This step is essential if you wish to speak.
- Provide your name and address.
- Indicate “YES” if you want to testify.
- Please note: if you do not sign in with “YES,” you will not be allowed to testify.
You may also find additional materials about the case at the sign-in table to help guide your comments.
During the Hearing
The Chairperson will open the proceeding by introducing the Commissioners and then turn the floor over to the Advisory Attorney. The Advisory Attorney will explain the hearing process and provide important ground rules, including:
- The purpose of the hearing and how public input fits into the decision-making process.
- The law prohibits asking questions directly to Commissioners.
- You may ask questions of the Company, Intervenors, or the Office of Regulatory Staff (ORS) only during breaks or after the hearing.
- Each person will have a three-minute time limit to testify.
- Public witnesses may be questioned by attorneys for the Company, Intervenors, ORS, or the Commission itself.
When You Are Called to Testify
Witnesses will be called in the order they signed up. Each person will be asked to:
- Be sworn in or affirmed.
- State their name and address for the record.
- Deliver their statement clearly within the three-minute limit.
You may bring exhibits such as documents or photos, but remember these can be challenged by attorneys for the other parties.
Key Reminders
Public participants, known as protestants, are not considered parties of record. This means:
- You do not have the right to cross-examine witnesses.
- You do not have the right to appeal the decision.
Instead, your role is to share your perspective with Commissioners. To make your testimony effective:
- Speak from your own experience.
- Keep your remarks concise and focused.
- Respect the time limit so everyone has an opportunity to be heard.
Questions?
Public Service Commission of South Carolina: (803) 896-5100 or www.psc.sc.gov
Take a look at the Public Service Commission of South Carolina Public Night Hearing Procedures