Report Fraud: Florida Resources

If you or someone you know has been a victim of fraud, please first contact your local law enforcement agency.  For a complete listing of all municipal and county law enforcement agencies in Florida, as well as contact information, please click here.  

Abuse Hotline – Florida law requires that any person who knows or has reasonable cause to suspect that a vulnerable adult has been or is being abused, neglected, or exploited, must report such information to the Florida Abuse Hotline.  If you believe an adult is in immediate danger, call 911. 

• Report Vulnerable Adult Abuse Online  
• To report by phone – call Florida Abuse Hotline at 1-800-96-ABUSE (1-800-962-2873).  
  
  
  • Press 2 to report suspected abuse, neglect or exploitation of a vulnerable adult. This toll-free number is available 24/7. TTY (Telephone Device for the Deaf): 1-800-955-8771. To report via fax, please print and complete the DCF fax reporting form with details and fax to 1-800-914- 0004. 

The Florida Attorney General's Office of Citizen Services operates a toll-free Fraud Hotline at 1-866-NO-SCAM (966-7226). The Hotline serves as the initial point-of-contact for senior protection reporting, consumer complaints, Medicaid-provider fraud reporting, Lemon law complaints, and general inquiries. To print and mail a complaint form, or to submit your complaint online, please see the online complaint submission tools. 

The Florida Department of Agriculture and Consumer Services is the state's clearinghouse for consumer complaints. The agency regulates a variety of businesses, including motor vehicle repair shops, charitable organizations, pawnbrokers, and more. Consumer complaints may be submitted online or by calling the department's consumer protection and information hotline at 1-800-HELP-FLA (435-7352). 

The Florida Office of Financial Regulation (OFR) oversees the financial services industry and is authorized to investigate cases impacting financial consumers and/or the financial services industry.The office accepts consumer complaints and tips from concerned citizens about potential fraud or misconduct involving a financial service under OFR’s jurisdiction (see below for some examples of relevant financial services).

• Mortgages and Lending
• Title Loans
• Consumer Financing
• Money Services (e.g., Check Cashing, Money Transmitters, etc.)
• Retail Installment Sales
• Financial Technology
• Debt Collection

Please note that the above reflects a partial list, please visit OFR’s website to learn more about services OFR regulates and offers for Floridians.

To submit a compliant or tip, please fill out OFR’s online complaint form.

To report Insurance Fraud, please contact the Florida Department of Financial Services, Division of Investigative and Forensic Services.  Reports may be submitted through the online complaint tool, by emailing Consumer.Services@myfloridacfo.com, or by contacting a specialist on the hotline at: 1-877-MY-FL-CFO (1-877-693-5236).