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If you or someone you know has been a victim of fraud, please first contact your local law enforcement agency. For a complete listing of all municipal and county law enforcement agencies in Florida, as well as contact information, please click here.
Federal Trade Commission (FTC) is a federal government website where you can report fraud, scams, and bad business practices. When you report a scam, a company, or an unwanted call that you received, you will find out what additional steps you can take to protect yourself, and the FTC will use and share your reported information with law enforcement partners to aid in their investigations.
The Internet Crime Complaint Center (IC3) is a national online reporting tool provided by the Federal Bureau of Investigation (FBI) for reporting Internet Crimes, which are crimes involving illegal activity perpetrated through use of the Internet (for example: websites, chat rooms, email). While the FBI is unable to respond directly to every report made through the IC3, the FBI reviews all reports and uses the collective reported information to take down cyber criminals.
The U.S. Department of Justice’s National Elder Fraud Hotline (833–FRAUD–11 or 833–372–8311) or Línea Nacional Fraude a Personas de Edad Avanzada is managed by the Office for Victims of Crime to help adults aged 60 and older who may be victims of financial fraud. While the hotline does not serve in an investigatory capacity, the hotline’s case managers will identify appropriate reporting agencies, and provide information to callers to assist them in reporting and connecting with the appropriate investigatory agency.
The Consumer Financial Protection Bureau (CFPB) handles complaints about financial products and services, including issues related to debt collection, credit card companies, credit reporting, and banking. The CFPB works directly with the reported business to resolve consumer issues and, if another agency would be better suited to assist you, will send it to that agency on your behalf.