Family Caregiver Resources for the Virgin Islands

En español | Caregiving may be one of the most important, and challenging, roles you’ll ever take on. No matter where you are in your caregiving journey — starting to plan; taking care of a family member in your home, in a facility, or from a distance; or managing end-of-life caregiving responsibilities — having resources at your fingertips will make the process easier.

AARP developed this family caregiver guide with you, the caregiver, in mind and as a starting point to help you find the services and support you might need throughout your journey.

To order a print copy of this online guide, call the toll-free AARP Family Caregiving Resource Line at 877-333-5885 and indicate which state(s) you would like to receive. A copy will be mailed to you.

Department of Human Services—Family Caregiver Support Program (St. Croix: 340-772-7100, Ext. 7056 | St. Thomas/St. John: 340-774-0930, Ext. 4484)

Offers assistance to family caregivers of dependent adults 60 years of age and older and relatives 55 years of age and older who are the primary caretakers of children under the age of 18. The program enables families to care for vulnerable adults at home and minimize long-term emotional and financial costs.

Division of Personnel (St. Croix: 340-718-8588; St. Thomas: 340-774-8588)
The new Caregiver Advise, Record, Enable Act enables government workers who are also caregivers to receive four paid hours off per month to provide caregiving assistance.

Department of Human Services — Family Assistance Programs Senior Citizens Affairs (St. Croix: 340-718-2980 | St. John: 340-776-6334 | St. Thomas: 340-774-0930)
Division provides social services to older adults and low-income individuals/ households, including the payment of their electric and gas bills; monetary aid to the elderly, people with disabilities and sight-impaired; and reduced monthly rates for basic telephone services.

Housing Finance Authority (St. Croix: 340-772-4432 | St. Thomas: 340-777-4432
Provides emergency housing and rental assistance for caregivers who may have lost employment or fallen into financial hardship.

Disability Rights Center of the Virgin Islands (St. Croix: 340-772-1200 or 340-772-1280 | St. Thomas/St. John: 340-776-4303)
Advocacy organization provides legal services to eligible people with disabilities.

Legal Services of the Virgin Islands (St. Croix: 340-718-2626 or 340-718-8593 FaceTime | St. Thomas/St. John: 340-774-6720 or 340-777-8686 FaceTime)
Offers free civil legal assistance to low-income, underserved residents regarding domestic violence issues, eviction defense, maintaining affordable housing, financial and Medicare fraud, and powers of attorney. The organization also helps with advance care planning and end-of-life issues.

Demarey Care, LLC (340-998-1604)
Provides home heath care services to St. Thomas residents including companionship, personal care assistance, medication management, meal preparation and light housekeeping.

Department of Health (St. Croix: 340-718-1311 | St. John: 340-774-6400 | St. Thomas: 340-774-9000)
Conducts preventive medicine programs including maternal and child health, family planning, environmental sanitation, mental health, and drug and substance abuse prevention.

Frederiksted Health Care, Inc. (340-772-0260)
Provides affordable and accessible health care to the St. Croix community including same-day care/urgent care, family/internal medicine, general and pediatric dentistry, immunizations, OB/ GYN, behavioral health, STD/TB program, pediatrics, optometry and laboratory. The clinic offers sliding-fee discounts based on income and family size.

Heavenly Home Sweet Home (904-554-2185; 340-715-5915)
Offers in-home healthcare and daily living assistance, post-surgical care, medical equipment, dementia care, specialized medical transportation services and end of life care.

St. Thomas East End Medical Center Corporation (340-775-3700)
Provides comprehensive primary health care services to St. Thomas residents such as family/internal medicine, OB/GYN, oral health, behavioral health, immunization and laboratory work. All forms of insurance, including Medicare/ Medicaid, VA and private insurance, are accepted; no one is denied access for inability to pay.

State Health Insurance Assistance Program (St. Croix: 340-773-6449 | St. Thomas/St. John:
340-774-2991)
Provides counseling and assistance to residents, family members and caregivers on Medicare, Medigap and Medicare Rx. Helps residents understand health care options, file claims and obtain benefits, and refers Medicare beneficiaries to government or community-based organizations.

Catholic Charities Virgin Islands (340-777-8518)
Resource for seniors’ housing needs including short-term or permanent housing. Assists low-income families/residents and developmentally disabled adults.

Department of Human Services— Homemaker Services Program (St. Croix: 340-718-2980 | St. John: 340-776-6334 | St. Thomas: 340-774-09300)
Homemakers assist families and caregivers to minimize the need for institutionalization, and provide routine housekeeping, personal care and light meal preparation for persons 60 years or older who are confined to their homes.

Housing Authority — Housing Choice Voucher Program (St. Croix: 340-778-8442 | St. Thomas/St. John: 340-777-8442)
Provides monetary assistance via vouchers to eligible low-income families, the elderly and people with disabilities to rent affordable housing of their choice from private landlords.

The Turning Point Senior Care (340-692-0090)
Offers long-term care services that include residential living, home care, respite care, dementia care and adult day care.

Able Transportation Services (340-775-2253)
Provides door-to-door non-emergent medical transportation services.

Department of Human Services (St. Croix: 340-718-2980 | St. Thomas: 340-774-0930 | St. John: 340-776-6334)
Manages programs such as the local Medicaid/MAP Program, Supplemental Nutrition Assistance Program, Meals on Wheels and programs for older adults under its Senior Citizens Affairs Division.

Department of Labor (St. Croix: 340-773-1994 | St. Thomas: 340-776-3700)
Provides information about employment opportunities, labor laws, occupational safety and health, workers’ compensation, labor relations, training and unemployment insurance.

Division of Personnel — Reentering Retirees’ Program (St. Croix: 340-718-8588 | St. Thomas: 340-774-8588)
Brings retired government professionals back into service, allowing them to receive their annuities from the Government Employee Retirement System while contributing their skills to the Virgin Islands workforce.

Lutheran Social Services of the Virgin Islands (340-772-4099)
Provides services for low-income adults and seniors — from independent living facilities to family enrichment programs — that teach residents self-care skills, conflict resolution, economic literacy and independent living skills, as well as job coaching and support services.

Department of Human Services— Senior Community Services Employment Program (St. Croix: 340-718-2980 | St. John: 340-776-6334 | St. Thomas: 340-774-0930)
Provides subsidized, part-time employment for low-income residents 55 and older. 

Twin City Mobile Integrated Healthcare (340-513-7288)
In-home patient services provide transitional primary care to older adults on Medicare and select Medicare Advantage plans. Offers cost-efficient advanced life support ambulance service and specialized medical transportation.

Virgin Islands Transit Company (St. Croix: 340-773-1664; 340-626-3295 | St. John: 340-774-0165; 340-626-4010 | St. Thomas: | 340-776-4844; 340-201-5212)
Adults 60 and older and people with a disability ride for free with a valid picture identification.

VITRAN Plus Paratransit Service (St. Croix: 340-773-1290 | St. John: 340-776-6346 | St. Thomas: 340-776-4844)
Provides shared-ride, door-to-door or curb-to-curb transportation service for eligible residents whose disability prevents them from using Fixed Route Service. 

Continuum Care, Inc. (St. Croix: 340-718-5683 | St. Thomas/St. John: 340-714-2273)
Medicare-certified hospice provides in-home health care services and end-of-life care.