Utility Scams Heat Up During Colder Months

As temperatures drop in many states, criminals are turning up the heat on their deceptive tactics. While utility scams happen year-round, scammers are especially active when customers rely on these essential services to stay warm and safe.

They pose as utility companies, claiming you’re behind on your bill, and threatening to cut off service unless you make an immediate payment. Their goal is to trigger panic. When fear takes over, it becomes harder to think clearly, and they hope we stay in that state of panic just long enough to push through a payment.

If you receive an unexpected call claiming your service will be shut off, hang up. Then contact your utility provider directly using the customer service number on a recent bill or by logging into your account online. In most cases, you’ll find everything is in good standing.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at www.aarp.org/fraudwatchnetwork.

With about 1 million members in Virginia, AARP is the largest organization working on behalf of people age 50-plus and their families in the Commonwealth. To learn more about how AARP Virginia is working in your community, like us on Facebook at www.facebook.com/aarpvirginia and follow @AARPVa on X at www.X.com/aarpva.

 
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin. To learn more, visit www.aarp.org/about-aarp/, www.aarp.org/español or follow @AARP, @AARPenEspañol and @AARPadvocates on social media.