Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security Administration (SSA) leaving District residents in the lurch, dealing with long wait times on the phone and in Social Security offices, getting busy signals on the phone, or sometimes simply being unable to reach anyone for their customer service needs. SSA recently scrapped a proposed service change that would have forced many older District residents to have to go in-person to a Social Security office for routine services that have been handled over the phone.
Throughout 2024, AARP DC continued to advocate for policies to empower District residents to improve their lives and choose where and how they live as they age. AARP DC has a long history of supporting older District residents who want to live independently as they age. This year, AARP DC fought for issues that matter most to seniors, their families and caregivers.
On Monday, June 22 at 10 am ET, AARP DC is hosting a live tele-town hall with District of Columbia Councilmembers Vincent Gray (Ward 7) and Trayon White (Ward 8), and Shelly McDonald-Pinkett, M.D., Chief Medical Officer at Howard University Hospital. The discussion will focus on the heavy toll that COVID-19 has taken on the District’s African American community, and how these leaders and the rest of the District are responding. We will also discuss what is still needed to help those impacted to stabilize themselves and move forward stronger. Join us for this important conversation!
When you complete the Census, you help ensure that our community counts. It helps bring in federal funds directly to programs that benefit you, your family, and your community.
AARP will host a live Coronavirus Information Tele-Town Hall every Thursday at 12 p.m. (CST). Experts at this week’s live Q&A event will address your questions related to protecting yourself and loved ones from the virus, staying healthy and reducing social isolation.
We’re writing with an important message to let you know that we have canceled our external events until further notice. While convening events is a core part of our mission, we have changed our approach in light of the coronavirus (COVID-19) outbreak.