Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security Administration (SSA) leaving District residents in the lurch, dealing with long wait times on the phone and in Social Security offices, getting busy signals on the phone, or sometimes simply being unable to reach anyone for their customer service needs. SSA recently scrapped a proposed service change that would have forced many older District residents to have to go in-person to a Social Security office for routine services that have been handled over the phone.
Throughout 2024, AARP DC continued to advocate for policies to empower District residents to improve their lives and choose where and how they live as they age. AARP DC has a long history of supporting older District residents who want to live independently as they age. This year, AARP DC fought for issues that matter most to seniors, their families and caregivers.
Colorado's Prescription Drug Affordability Board has deemed three anti-inflammatory medications unaffordable, the first time such an entity has made such a move. Amgen, the maker of one of the medications, has filed a lawsuit challenging the board's authority.
AARP Georgia will be advocating for a state-facilitated retirement savings program for private-sector workers who don’t have access to one through their employer during the 2025-26 legislative session.
The set of reforms includes creating a new fund to support career advancement for long-term care workers, requiring care facilities to submit disease outbreak response plans, and allowing qualified assisted living staff to provide basic health services.
More than half of Arkansas’ private-sector workers lack access to an employer-sponsored retirement savings plan, putting them at risk of financial insecurity.
With the state legislative session slated to begin this month, AARP’s volunteer advocacy team has started meeting over Zoom and in person in Concord to plot strategy.
More than 10,000 private-sector workers have enrolled in Maine’s state-facilitated retirement savings program since it launched statewide a year ago. Combined, those workers have saved more than $8 million, according to state data.