Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security Administration (SSA) leaving District residents in the lurch, dealing with long wait times on the phone and in Social Security offices, getting busy signals on the phone, or sometimes simply being unable to reach anyone for their customer service needs. SSA recently scrapped a proposed service change that would have forced many older District residents to have to go in-person to a Social Security office for routine services that have been handled over the phone.
Throughout 2024, AARP DC continued to advocate for policies to empower District residents to improve their lives and choose where and how they live as they age. AARP DC has a long history of supporting older District residents who want to live independently as they age. This year, AARP DC fought for issues that matter most to seniors, their families and caregivers.
Join AARP Oklahoma at Senior Day at the Capitol on March 3. You'll have the opportunity to meet your lawmakers and share your views on important legislation.
The Medicare Open Enrollment period that runs through Dec. 7 allows recipients to annually consider changes to their plans. Counselors like Russell Schiavone are trained to assist the many Virginians uncertain how to best proceed and seeking help to better understand their options.
Watch the presentations from AARP Massachusetts' conferences in Hyannis & Northampton. Designing Across Decades: Building Communities for Every Age was designed to help communities plan for the future. The conference recodings focus on stakeholder engagement, housing policy, and crisis management.