AARP AARP States New York Advocacy

Shut-Offs? How to Keep the Power On

Electric power lines

This March a state moratorium on utility shutoffs, put in place because of the economic hardship caused by the coronavirus, is scheduled to end. But there are ways for consumers to keep the power on. To get an additional 180 days and a deferred-payment agreement, customers must certify their need with their utility company. 

They can also petition the New York State Public Service Commission and Attorney General’s Office or contact the Public Utility Law Project, at 877-669-2572 or, to obtain free legal services. 

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