Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security Administration (SSA) leaving District residents in the lurch, dealing with long wait times on the phone and in Social Security offices, getting busy signals on the phone, or sometimes simply being unable to reach anyone for their customer service needs. SSA recently scrapped a proposed service change that would have forced many older District residents to have to go in-person to a Social Security office for routine services that have been handled over the phone.
Throughout 2024, AARP DC continued to advocate for policies to empower District residents to improve their lives and choose where and how they live as they age. AARP DC has a long history of supporting older District residents who want to live independently as they age. This year, AARP DC fought for issues that matter most to seniors, their families and caregivers.
Thanks to the generous support of AARP and Toyota Motor North America, volunteers painted artistic designs created by Roanoke artist Maggie Perrin-Key on the street in areas designated by the city.
On behalf of our more than 75,000 members, AARP Alaska is working to pass legislation and support policies that empower all Alaskans to choose how they live as they age.
Thomas Elness has been appointed as the new AARP Minnesota Director of Advocacy. Thomas brings a wealth of experience and a deep commitment to advocating for the needs of older adults.