Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security Administration (SSA) leaving District residents in the lurch, dealing with long wait times on the phone and in Social Security offices, getting busy signals on the phone, or sometimes simply being unable to reach anyone for their customer service needs. SSA recently scrapped a proposed service change that would have forced many older District residents to have to go in-person to a Social Security office for routine services that have been handled over the phone.
Throughout 2024, AARP DC continued to advocate for policies to empower District residents to improve their lives and choose where and how they live as they age. AARP DC has a long history of supporting older District residents who want to live independently as they age. This year, AARP DC fought for issues that matter most to seniors, their families and caregivers.
Montana voters strongly favor keeping Medicaid expansion in the state, as well as the creation of a new tax credit for family caregiver expenses, a recent AARP poll shows.
Susie Marks built her career in advocacy. But even when she’s off the clock, she’s still an advocate, volunteering for AARP as it champions issues at the Arkansas State Legislature.
AARP Hawai‘i will gather its members for Gov. Josh Green’s State of the State address before the State Legislature in January. Those coming are urged to wear red AARP shirts to be a visual presence for the governor and lawmakers.
Nine entities across the Tar Heel State received AARP Community Challenge grants in 2024 for quick-action projects to help make communities more livable.
The Missouri Property Tax Credit provides up to $1,100 annually to homeowners and up to $750 to renters. But those amounts haven’t changed since 2008—despite rising inflation, property taxes and rent.
Patients in Maryland hospitals spent a median time of 247 minutes in the ER before leaving. AARP will work with a coalition of other groups on legislative steps to address the problem.