The Social Security Administration confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.
On May 14, AARP launched the Countdown to 90 Years—a recognition and call to action leading up to the 90th anniversary of Social Security on August 14, 2025. For nine decades, Social Security has been a stable and reliable foundation of retirement security for millions of Americans—and we believe it must remain that way for generations to come.