Finances 50+

On April 14, the SSA plans to move forward with changes to its customer service operations that will cause major inconveniences and longer wait times. Tell your member of Congress to protect and save Social Security. You can take action here: https://action.aarp.org/secure/tell-congress-dont-cut-any-social-security-phone-service?cmp=SNO-FB-SS-AARP_Mississippi&socialid=16640705069

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In response to the Social Security Administration's recent decision to require in-person identity verification, AARP Mississippi State Director Kimberly L. Campbell, Esq. who represents the state’s 249,000 members said:

For nearly 90 years, Social Security has served as the bedrock of retirement security in the United States. Nearly 67 million Americans rely on its benefits — retirees, people with disabilities, survivors and dependents alike. But today, the program is under extraordinary strain. Budget shortfalls, rising demand and administrative challenges are converging in ways that threaten both its integrity and accessibility.

AARP Virginia State Director Jim Dau issued the following statement related to customer service changes announced by the Social Security Administration (SSA):

Maria Moore comments on Social Security Decision

One of the most popular ways for criminals to steal money and sensitive information is by impersonating a trusted source—often a government agency.

The Social Security Administration (SSA) has announced a significant and unexpected change requiring certain customer service requests to be handled in person, eliminating the ability for many Americans to get assistance by phone. This shift, set to take effect in just two weeks, could create unnecessary barriers for millions—especially older adults, people with disabilities, and rural residents who may have to travel long distances or take time off work just to access basic Social Security services.