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Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security Administration (SSA) leaving District residents in the lurch, dealing with long wait times on the phone and in Social Security offices, getting busy signals on the phone, or sometimes simply being unable to reach anyone for their customer service needs. SSA recently scrapped a proposed service change that would have forced many older District residents to have to go in-person to a Social Security office for routine services that have been handled over the phone.
Give Back to Your Community With AARP!
Throughout 2024, AARP DC continued to advocate for policies to empower District residents to improve their lives and choose where and how they live as they age. AARP DC has a long history of supporting older District residents who want to live independently as they age. This year, AARP DC fought for issues that matter most to seniors, their families and caregivers.
Living Unequally: Disrupting Health Disparities in the District
In 2024 there were over 10,000 reports of fraud in Idaho totaling $53.9M in losses. AARP Idaho will offer tips on how to protect yourself from fraud as part of a telephone town hall with a federal official who has worked for decades ferreting out scams and deceptive and unfair business practices.
Raise your voice to help support family caregivers by sending a message to your state senator and representative.
As the population in Juneau ages, important questions arise: What housing options are available for seniors? What happens when elders want to downsize? Is there enough affordable and accessible housing in Juneau? The dedicated volunteers of the AARP Juneau Community Action Team are actively working to address these concerns and make Juneau more age-friendly for people of all ages. Their mission is to ensure that seniors receive the services they need to remain in their homes as they age.
A specialized $350 million hospital to treat brain disorders will soon become a reality in South Carolina.
The AARP Anchorage Community Action Team is a dedicated group of local volunteers, committed to making Anchorage a place where people can comfortably age in their own homes. Their primary focus is on sharing valuable information on maintaining brain health developed by AARP’s Global Council on Brain Health. Their presentations use the mnemonic device “BE MORE” to help people remember the six pillars of brain health: Be social, Engage your brain, Manage stress, Ongoing exercise, Restful sleep, and Eating for health.
This page provides updates regarding the Social Security Administration's proposed customer service changes and AARP's responses to those changes.
On April 14, the SSA plans to move forward with changes to its customer service operations that will cause major inconveniences and longer wait times. Tell your member of Congress to protect and save Social Security. You can take action here: https://action.aarp.org/secure/tell-congress-dont-cut-any-social-security-phone-service?cmp=SNO-FB-SS-AARP_Mississippi&socialid=16640705069
While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process, requiring online or in-person identity verification for new claims and updates to direct deposit accounts that were previously handled via phone.
In honor of Jewish American Heritage Month, AARP New York is offering two special events that highlight Jewish culture, tradition, and personal discovery. Whether you're interested in the deep roots of Jewish communities in Italy or want to begin exploring your own ancestry, these experiences are free and open to the public.
Heather, a Greenville North Carolina resident, lost her primary care provider and a year later, she still does not have a new PCP.
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